The Freedom of Information Act 2000
From 1 January 2005, the Freedom of Information Act gives you the right to access all types of information (including business records) held by public bodies such as the Science Museum Group.
The Act is retrospective, which means you can access information recorded both before and after the Act was implemented.
Making a request
Requests for information under the Act must be in a permanent form, for instance in writing, fax or by e-mail.
Once received, we will respond to your request within 20 working days. However, you may be asked for further information in order to better identify and locate the information requested. Where possible, we will provide information in the manner you request.
As part of the Act, we have been asked to prepare a Publication Scheme – ie. a guide to what information we already make available. You should consult this guide first to see what information is easily accessible without the need for you to make a specific request.
If the information you seek is NOT held within the Publication Scheme, then please email us at email@example.com.
If you feel your request for information has not been handled properly you are entitled to lodge a complaint.
In the first instance, this should be to the Science Museum Group itself – email: firstname.lastname@example.org.
If you are still dissatisfied then you should contact the Information Commissioner’s Office.